Privacy Policy

    Last updated: January 2026

    1. Introduction

    Isle of Wight Japanese Knotweed ("we", "our", "us") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information.

    2. Information We Collect

    We collect information you provide directly, including:

    • Name and contact details
    • Property address and postcode
    • Details about your knotweed situation
    • Communication preferences

    3. How We Use Your Information

    We use your information to:

    • Respond to your enquiries
    • Provide quotes and arrange surveys
    • Connect you with appropriate specialists
    • Send relevant updates (with your consent)

    4. Information Sharing

    We may share your information with vetted knotweed treatment specialists to provide the services you've requested. We do not sell your information to third parties.

    5. Data Security

    We implement appropriate security measures to protect your personal information against unauthorised access, alteration, or destruction.

    6. Your Rights

    You have the right to:

    • Access your personal data
    • Request correction of inaccurate data
    • Request deletion of your data
    • Withdraw consent at any time

    7. Contact Us

    For privacy-related enquiries, contact us at: info@isleofwightjapaneseknotweed.com